This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website. This page aims to be as clear as possible language, these things should not be confusing. 

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Refer to WordPress, Wix & Mailchimp as Data Processors for further details (inc cookies).

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We collect the following data: Personal identification information (Name & email address)

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How do we collect your data? You directly provide us with all the data we collect. We collect data and process data when you:

- Register online or place an order for any of our products or services.
- Voluntarily complete a signup form or customer survey or provide feedback on any of our message boards or via email.

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How will we use your data? We collect your data so that we can:

- Process your order and manage your account.
- Email you with products and services information you have requested from us.

When we process your order, we may send your data to and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data? We securely store your data at WordPress or Wix (whichever platform you have provided those)

We will keep your Name and Email for a period of one year (unless you engage back including views and clicks on emails sent). Once this time period has expired, we will delete your data by removing it from its source. Payment processors may require to hold it for longer to comply with financial regulations.

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What are your data protection rights? Every user is entitled to the following:

• The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us here.

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Privacy policies of other websites
The website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy
We keep its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 November 2023.